At Dermiscare, we strive to provide the highest level of care and service. As our treatments involve medical expertise, time, consumables, and consultation, we follow a strict refund policy.
1. Consultation & Treatment Charges
Consultation fees and single-session treatment charges are non-refundable, once the service is availed.
2. Package Bookings / Advance Payments
In case of pre-paid packages, no refund will be provided for partially used or unused sessions. However, unused sessions may be transferred to a family member or converted into credit to be used for other treatments (within 6 months), subject to management approval.
3. Hair Transplant / Surgical Procedures
Once a surgery slot is confirmed and advance is paid, it is non-refundable. Date rescheduling is allowed only once if informed at least 7 days in advance. No-shows or last-minute cancellations will result in forfeiture of advance amount.
4. Product Purchases
Products purchased from the clinic are non-returnable and non-refundable due to hygiene and safety standards.
5. Refund Eligibility
Refunds, if any, are granted only in case of billing errors or duplicate payments, after management review. Any refund request must be submitted in writing to: 📧 dermiscare.an@gmail.com